Privacy Policy | Forj Solutions Ltd

FORJ SOLUTIONS LTD — PRIVACY POLICY

Last updated: April 2026

Who we are

Forj Solutions Ltd is a company registered in England and Wales. Our company registration number is 16763665. Our registered address is available on request. You can contact us at hello@forjsolutions.com.

When we refer to "Forj", "we", "us", or "our" in this policy, we mean Forj Solutions Ltd.

This privacy policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. We are committed to handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data we collect

We collect personal data in the following ways: When you contact us directly. When you fill in the contact form on our website, send us an email, or message us on social media, we collect the information you provide. This may include your name, email address, company name, and the content of your message. When you subscribe to our newsletter. When you sign up to the Founder-Optional Newsletter, we collect your name and email address. When you engage with our services. When you become a client of Forj Solutions, we collect additional information relevant to delivering our services. This may include information about your business, your team, your financials, and your operational structure. We handle all client information with strict confidentiality. When you visit our website. Our website is hosted on Wix. Wix may collect certain technical information automatically when you visit our site, including your IP address, browser type, device type, pages visited, and time spent on pages. This is collected through cookies and similar technologies. Please refer to Wix's privacy policy for further information on how they handle this data. Why we collect it and our legal basis. We only collect and use your personal data where we have a lawful reason to do so under UK GDPR. To respond to your enquiries. When you contact us, we use your data to respond to your message. Our legal basis is legitimate interests — it is in both our interests and yours for us to be able to respond to your enquiry. To deliver our services, When you become a client, we use your data to deliver the services you have engaged us for. Our legal basis is the performance of a contract between you and Forj Solutions Ltd. To send you our newsletter, When you subscribe to the Founder-Optional Newsletter, we use your data to send you relevant content. Our legal basis is consent. You can withdraw your consent at any time by clicking the unsubscribe link in any email we send you. To comply with legal obligations, In some cases we are required to retain certain information to comply with our legal and regulatory obligations. Our legal basis is compliance with a legal obligation. To improve our website and services, We use anonymised data from website analytics to understand how our site is being used and to improve it. Our legal basis is legitimate interests.

How long we keep your data

We do not keep your personal data for longer than is necessary for the purpose for which it was collected.

Newsletter subscriber data is retained for as long as you remain subscribed. When you unsubscribe, your data is removed within thirty days.

Client data is retained for six years from the end of the engagement in line with standard UK business record-keeping requirements, after which it is securely deleted.

Who we share your data with

We do not sell your personal data to third parties.

We do not share your personal data with third parties for marketing purposes.

We use a small number of trusted third-party services to operate our business.

These include Wix for website hosting, an email marketing platform to send our newsletter, and standard business tools for communication and document management. These providers only process your data on our behalf and in accordance with our instructions.

If we are required to share your data by law for example in response to a court order or regulatory request, we will do so only to the extent required.

Our website uses cookies. Cookies are small text files stored on your device when you visit a website.

We use cookies to make our website function properly and to understand how it is being used.

You can control cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website.

For full details of the cookies used on our site, please refer to Wix's cookie policy, as our site is hosted on the Wix platform.

Your rights

Under UK GDPR you have the following rights in relation to your personal data.

The right to access. You can request a copy of the personal data we hold about you.

The right to rectification. You can ask us to correct any inaccurate or incomplete personal data we hold about you.

The right to erasure. You can ask us to delete your personal data in certain circumstances.

The right to restrict processing. You can ask us to limit how we use your personal data in certain circumstances.

The right to data portability. You can ask us to provide your personal data in a structured, commonly used format.

The right to object. You can object to us processing your personal data where we rely on legitimate interests as our legal basis.

The right to withdraw consent. Where we rely on your consent to process your personal data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@forjsolutions.com. We will respond within one calendar month.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

ICO website: ico.org.uk I

CO helpline: 0303 123 1113

We would always prefer the opportunity to address your concerns directly first.

Please contact us at hello@forjsolutions.com before escalating to the ICO and we will do our best to resolve the issue.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or how we handle your personal data, please get in touch.

Forj Solutions Ltd Email: hello@forjsolutions.com Company Registration: 16763665 Website: forjsolutions.com